We visited in the spring to see the peonies in bloom and were very impressed. The peonies were beautiful, and Michael was friendly, knowledgeable, and very helpful. We ended up placing an order for four plants that we would come back to get in the fall (he doesn't ship, and you can only go get your plants after labor day). Our first problem was that our order meant nothing. That is to say, he doesn't actually reserve those plants for you. When we called in the fall to arrange the time we would come get our plants, he informed us that the tree peony we ordered was out of stock. Gee, thanks. Worse than that, though, was that when we went to his place (on the date and at the time that we had pre-arranged with him) to get the rest of the plants, he never showed. He never showed, and he hasn't had the courtesy to return our calls, much less offer to make things right. Thanks a lot for a several hundred mile round trip for nothing.