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Discussion id : 134-949
most recent 31 OCT 22 HIDE POSTS
 
Initial post 31 OCT 22 by LordTaxus
I paid for premium but no upgrade
REPLY
Reply #1 of 1 posted 31 OCT 22 by HMF Admin
I have manually updated your account while I ask the support group to look into why you upgrade was not immediate. The can happen if you have multiple HMF member accounts - sometimes a member also has an anonymous account they are not aware of. Also having multiple email accounts can cause a problem.

It would be helpful if you can provide the date of your upgrade to speed our research.

And lastly, thank you for supporting HelpMeFind!
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