HelpMeFind Roses, Clematis and Peonies
Roses, Clematis and Peonies
and everything gardening related.
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most recent today  
Website Errors and Problems
Initial post 13 OCT by Margaret Strathalbyn
Still some hiccups in the system. I tried to post 2 photos of George Elger, but only one came up. I tried several times to post the second photo separately, but I was told I needed to select a file to post, and to use the Browse button (which doesn't exist on that page on my screen).Then, putting this comment on, I couldn't see the Website Errors & Problems category.
Reply #1 posted 13 OCT by HMF Admin
Thank you for letting us know.
Reply #2 posted 14 OCT by Darrell
I cannot leave a message or reques with anyone who has featured a rose. Still some glitches in the system.Darrell
Reply #3 posted 14 OCT by HMF Admin
Can you please be more specific. Providing an example of an attempt that failed helps us to replicate the issue.
Reply #4 posted 16 OCT by Johno
I had the same issue as Margaret. It was really hit or miss whether photographs loaded. While loading photographs, images to the following roses failed: Signature, St Patrick, Falling In Love, New Hampshire, Kardinal, Bee Scene, Lions Rose, Neon Sunset, Werribee Park, Love's Gift, Blush Noisette, Violette and Rosa Luciae. Gave up after three in a row were unsuccessful.
Reply #5 posted 16 OCT by HMF Admin
Photo uploads are next on our correction/enhancement list.
Reply #6 posted 13 days ago by Coffee Rose lover

I am still having trouble uploading photos. Randomly will accept one, then won't let me upload for the the rest of the week.

Reply #7 posted 13 days ago by HubertG
Also, I've noticed that if a comment is posted under a particular photo, that comment appears in the general comments section for that rose and not under that particular photo's comments, like it used to. For example I just posted a comment about a 2013 photo for 'Charivari' but if you click on the rose name it doesn't lead you to that photo.
Reply #9 posted 9 days ago by HMF Admin

We're still working on it.

Reply #19 posted yesterday by Bug_girl

If you reduce the file size they will load. I have to reduce the ones from my phone to 60%. They still look like the originals.

Reply #20 posted today by HMF Admin

What was the original file size and what did you reduce it to? The system is supposed to report when a file is too large.

Reply #22 posted today by Bug_girl

Original file size is 4.29 MB, (3024 x 3024) 9 MP, resized 60% to (1814 x 1814) and they upload fine.

Reply #8 posted 10 days ago by Johno
Two more roses where photos do not load: Anne's Delight and Jamie Alexander. I have tried to load some of the previous list, but are still rejected.
Reply #10 posted 9 days ago by HMF Admin

Exactly what happens when you click the "Choose" button ?

Reply #11 posted 9 days ago by Patricia Routley

Johno is right.  It really is hit and miss.

Working down the Photo Upload page:

Choose file.

Add the photo subject matter

Then type in the Photo Comments

And then press Upload Now. 

After about 5 seconds the Photo File name disappears, and No File Chosen appears. 

Reply #16 posted 6 days ago by Johno

You insert the file and hit upload. After some time you end with the same screen as above.

Reply #12 posted 7 days ago by Johno

Another little problem: Tried to Edit a previous Missing Plant posting to correct a spelling error.

Page will open but will not allow me to type anything new or correct the error.

Reply #13 posted 7 days ago by a_carl76

Slightly different type of bug:


I can sign in but as soon as I leave the sign in page the orange sign in/new member button reappears and it appears I am signed out. Even though my user name still appears by the "welcome:" I do not have access to anything that would require being signed in - cannot add/delete plants from gardens, limited access to content, etc.

Reply #14 posted 7 days ago by HMF Admin

Please email the support dept with more details so we can replicate the problem. In this case, we will need your account HMF information.

Reply #17 posted 2 days ago by ozrose

Oops, we have a problem; this unrecoverable system (14) error has been reported to the support department.`


This is the message that I get every time I try to update my "Plants Grown" list. I have probably about 50 to add, as I have expanded the garden and have been experiencing this repeatedly since the site upgrade. I don't know where to go to get help for this problem because I can't find anywhere to email or otherwise contact HMF Support.

Reply #18 posted yesterday by Bug_girl

I get that error every time I try to send a private message. There is a rose coming in the mail for Andre Carl and I need to let him know!

Reply #21 posted today by HMF Admin

Yes we need to reinstall the support contact link but the best alternative is to just email support "at" helpmefind dot com.


Everyone should please be aware our limited resources are a bit stretched at this time mitigating the service disruption attacks most every night as of late. Implementing countermeasures on a live system complicates the issue, we are working through the problems.

Reply #23 posted today by Bug_girl

Thank you for all of your efforts. I wish I was more computer savvy so I could help.

Reply #15 posted 7 days ago by HMF Admin

Can you see if the problem still persists please ?

Reply #24 posted today by ozrose

Yes, still happening. I even opened HMF up using Microsoft Edge [which I don't like, I infinitely prefer Google Chrome as my browser], hoping that it might make a difference. At the moment, the search function appears to be working but I still can't update my plant list. I'm not even game to try updating photos. I have sent an email to the support team this morning. I hope it has gone through. Last night it kept bouncing back at me; I'm better at growing roses than I am mucking around with tech, and it doesn't take too many glitches to make me doubt that I have any ability with the wretched stuff at all.

most recent today  
Initial post 5 DEC 21 by Juan_Rosa
Rose simply shrugs off very humid and hot tropical climate of Philippines, does not ball too.
Reply #1 posted 5 DEC 21 by Margaret Strathalbyn
That's interesting. In my Mediterranean-type climate, it balls, often.
Reply #2 posted today by Unregistered Guest

It is very popular among Leonie's customers, near Brisbane (tropics). Much better-behaved than in Blakiston garden (South Australia, zone 9b), where it grows well (now about 1.2m wide and tall) but needs frequent removal of balled flowers. When its' good it's very very good...

Reply #3 posted today by Unregistered Guest

Ouch, sorry, can't get back in to move the apostrophe.

most recent yesterday  
Website Omissions (plant, nursery, etc.)
Initial post yesterday by Robert Neil Rippetoe
Rose Listing Omission

'Navy'

https://www.aprilandashley.com/products/navy?variant=52467772457278&country=US¤cy=USD&utm_medium=product_sync&utm_source=google&utm_content=sag_organic&utm_campaign=sag_organic&gad_source=5&gad_campaignid=22576512696&gclid=EAIaIQobChMI0-TXt9LWkAMViJ06BR34lQn4EAEYASAIEgLKJfD_BwE
most recent yesterday  
Initial post 12 AUG 24 by Bug_girl
I received this rose as an incorrectly labeled plant from Home Depot via the National Plant Network. One of the most distinctive features is the foliage. The leaves are super stiff, toothed, and spined along the edge of the leaf. Perhaps this characteristic should be mentioned? I did ask someone with this rose who confirmed the features of the leaves that I noticed.
Reply #1 posted 20 AUG 24 by Michael Garhart
That's a lucky mistake. Despite its odd growth habit, its one of the Brownell greats. This one, like 'Lafter', grow a lot like Austin shrubs than they do HTs. I dont find this a fault, rather its just easier to ignore the ARS classification lol.
Reply #2 posted 21 AUG 24 by Bug_girl
I think I am really starting to love this rose. It was supposed to be Curly Pink, but I can get that elsewhere. Thanks for your comment!
Reply #3 posted 31 JAN by a_carl76
I am extremely jealous of your good fortune - I have been trying to find another copy of this rose for a few years. My very first copy came to me the exact same way it came to you - supposed to be Curly Pink but was in actuality Orange Ruffels. I got that version through Interstate Nurseries which was part of the Directgardening.com family - always cheap plants - both in price and quality and also, one was never very sure if what they ordered is what they would get. Back then, I was so young and green that I really thought it was Curly Pink - until I got the real Curly Pink from Vintage Gardens. I also got an amazing own root version of Orange Ruffels from Vintage gardens which did just as well as the grafted version. Sadly I lost the original copy and the Vintage copy when I moved. I did get another version from Rose Petal Nursery but it was a very small copy and it struggled for a few years until succumbing to my infestation of Canadian Thistles in 2023. I have not been able to find it again and will always be on the hunt for this one until I get it again.

I hope you cherish and take care of this one (not that it needs it). And hopefully you can share cuttings of it for those of us desperately looking for it again.
Reply #4 posted 1 FEB by Bug_girl
I think I ended up with 2 as it was a 2 for 1 deal. Once spring comes maybe we can trade!
Reply #5 posted yesterday by Bug_girl

Hi Andre! The rose should arrive on Thursday. I cannot send private massages or I would have just messaged you. Not sure why that function isn't working since the update.